Consumer Affairs Department
Government of West Bengal Department of Consumer Affairs
Consumer Portal Govt of West Bengal

Contact Details

Home Contact Details
Toll-Free Helpline
1800-345-2808

10:30 AM to 5:30 PM
(Monday to Friday, Working Days)

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Directorate Office
Khadya Bhavan, Kolkata

11A, Mirza Ghalib Street,
Kolkata, West Bengal - 700087

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Official Support Desk
consumer-affairs@wb.gov.in

Online Consumer Grievance &
Public Inquiries Helpdesk

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State Consumer Helpline Details
# Phone no Email ID Action
1 9433155586 rupaadrito@gmail.com
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2 7980001856 pchakrabarty167@gmail.com
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3 6290218380 parvezshagufta964@gmail.com
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4 8336023889 nabanitasain.94@gmail.com
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Consumer Rights Advisory: Consumers across West Bengal can also approach their respective District Consumer Disputes Redressal Commission (DCDRC) for filing formal disputes. For immediate pre-litigation mediation and guidance, please call our toll-free helpline number 1800-345-2808 during official office hours.